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Terms of Service

Effective Date: 09/19/2025

1. Introduction and Acceptance

Welcome to Vividoc.ai ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, AI video generation tools, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

2. Age and Account Requirements

2.1 Age Restriction

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to use our Services. Our Services are not intended for children under 18.

2.2 Account Security

  • Personal Use Only: Your account is personal to you. You may not share, rent, sell, or transfer your account credentials to any third party. 
  • Security: You are responsible for safeguarding your password and any API keys. You are solely responsible for all activities that occur under your account, whether or not you authorized that activity. 
  • Device Limits: We reserve the right to limit the number of devices that can access your account simultaneously to prevent abuse.

3. Service Usage and Restrictions

3.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You acknowledge that our Services rely on third-party AI models and frameworks (including but not limited to Replicate and any third parties).

3.2 Prohibited Uses

You agree NOT to use the Services:

  • Illegal Content: To generate child sexual abuse material (CSAM), non-consensual nudity, violence, gore, hate speech, or content promoting terrorism or self-harm. 
  • Political & Misinformation: To generate content for political campaigns, propaganda, or to spread misinformation/disinformation. 
  • High-Risk Use: For "high-risk" activities where failure could lead to death, personal injury, or environmental damage (e.g., medical diagnosis, legal advice, operating critical infrastructure, nuclear facilities). 
  • Scraping & Reverse Engineering: To reverse engineer, decompile, or extract source code, algorithms, or models from our Services. You must not scrape or mine data from our platform. 
  • Competitive Development: To use our outputs to develop models that compete with Vividoc.ai or our third-party providers. 
  • US Specific Restrictions: If you are in the United States, you must not process content subject to ITAR (International Traffic in Arms Regulations) or HIPAA (Health Insurance Portability and Accountability Act) via our Services.

3.3 Deep Synthesis and Labeling

If you use our Services to create "deep synthesis" content (content that appears realistic but is AI-generated), you agree to:

  • Comply with all applicable laws regarding AI disclosure. 
  • Clearly label such content as "AI-Generated" or "Synthetic" if required by law in your jurisdiction. 
  • Not mislead others into believing AI-generated content is human-created or a recording of a real event.

4. Intellectual Property

4.1 Your Content

You retain ownership of the prompts, documents, and files you upload ("Input") and, to the extent permitted by law, the outputs generated ("Output").

4.2 License Grant to Vividoc.ai

By using the Services, you grant us and our third-party AI providers (including Replicate third parties) a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your Input and Output for the purposes of:

  • Providing and maintaining the Services. 
  • Improving and training our AI models, workflows and algorithms. 
  • Complying with applicable laws and enforcing our policies.

Note: We may use de-identified or aggregated data derived from your usage for commercial purposes, including benchmarking and model improvement.

4.3 Third-Party Software

Our video generation capabilities utilize Third-Party services.

  • Software provided "AS IS": All software is provided "AS IS" without warranty of any kind. 
  • No License Transfer: Your use of our Service does not grant you a direct license to software code. Users do not upload  code to our platform; they only provide content parameters. 
  • Ownership of Media: You own the video files (MP4/media) generated, but Vividoc.ai and third-parties retain all rights to the underlying software and rendering technology.

5. Payment and Credits

  • Fees: Services are billed according to the pricing page. If fees are exclusive of taxes (VAT, GST, Sales Tax) for you, then you are responsible for paying. 
  • No Refunds: Payments are non-refundable except as required by law (see our Refund Policy). 
  • Credit Expiration: Prepaid credits may expire if not used within the timeframe specified at purchase (typically 12 months). 
  • Late Fees: We reserve the right to charge late fees of up to 1.0% per day on overdue amounts, or the maximum permitted by law.

6. Disclaimers and No Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVIDOC.AI AND ITS PROVIDERS (INCLUDING 3RD PARTIES) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  • No Accuracy Guarantee: AI models may "hallucinate" or generate inaccurate, offensive, or misleading information. You must verify all Output before use. 
  • No Professional Advice: The Services do not constitute legal, medical, or financial advice. Your content should be for entertainment only and not provide any such advice.
  • Service Availability: We do not guarantee uninterrupted access. We rely on third-party APIs that may experience downtime.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VIVIDOC.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE 6 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

8. Indemnification

You agree to indemnify and hold harmless Vividoc.ai and its providers from any claims, damages, or expenses arising from your use of the Services, your Content, or your violation of these Terms or any applicable law.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of . Any disputes shall be resolved through binding arbitration in , except for claims regarding intellectual property rights.

10. Contact Us

For legal inquiries, please contact: legal (at) vividoc.ai

11. Disclaimers

See our disclaimers

12. Changes to These Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the revised Terms.


For questions, contact us at info ( a t ) vividoc.ai .